MANAGED SECURITY SERVICES

EDR and XDR Monitoring and Response

  • Monitoring of your existing EDR or XDR platform
  • Analyst-validated alerts with clear next steps
  • Endpoint response within agreed playbooks
CERT-In

Empanelled Firm

Your Platform

Monitored and Tuned

Analyst-Validated

Alerts

Playbook-Based

Endpoint Response

What QRC Monitors on Your EDR/XDR Platform

Monitoring and response across the telemetry your EDR or XDR platform collects.

Endpoint Detections

Malware, ransomware behaviour, and suspicious process activity on hosts.

Attacker Techniques

Credential theft, persistence, and lateral movement indicators.

Identity Signals

Suspicious sign-ins and privilege changes correlated by XDR, where available.

Email & Cloud Signals

Cross-domain detections your XDR platform correlates, where licensed.

Agent Health & Coverage

Missing, outdated, or disabled agents that leave blind spots.

Policy & Configuration

Prevention policies, exclusions, and settings that weaken protection.

How QRC EDR/XDR Monitoring Works

Continuous monitoring and response on the platform you already own.

Platform Access & Scoping
Platform Access & Scoping

Agree platform access, endpoints in scope, and escalation contacts.

Coverage Review
Coverage Review

Check agent deployment, health, and policy settings for gaps.

Detection Tuning
Detection Tuning

Tune rules and exclusions to cut noise without losing visibility.

Continuous Monitoring
Continuous Monitoring

Analysts review detections and correlated incidents as they arise.

Alert Investigation
Alert Investigation

Validate detections, scope affected hosts, and assess impact.

Endpoint Response
Endpoint Response

Isolate hosts or stop processes within agreed authority.

Threat Hunting
Threat Hunting

Query endpoint telemetry for threats that evade detection rules.

Monthly Review
Monthly Review

Review incidents, coverage, and tuning changes with your team.

Deliverables

Validated detections, response records, and platform health reporting.

Analyst-Validated Alerts

Analyst-Validated Alerts

Confirmed detections with affected endpoints and recommended actions.

Incident Investigation Reports

Incident Investigation Reports

Timelines, root cause, and endpoint response actions taken.

Coverage & Health Reports

Coverage & Health Reports

Agent coverage, health gaps, and policy findings.

Tuning & Trend Reporting

Tuning & Trend Reporting

Detection changes, noise reduction, and threat trends.

Supporting Services

EDR and XDR protect endpoints. QRC's portfolio extends visibility and validates detection.

24×7 Managed SOC Services

24×7 Managed SOC Services

Monitor logs beyond the endpoint across firewalls, cloud, and applications.

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Red Team Assessment

Red Team Assessment

Test whether your EDR or XDR detects realistic attacker behaviour.

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Configuration Audits

Configuration Audits

Review server and network configurations that endpoint tools rely on.

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Virtual CISO (vCISO)

Virtual CISO (vCISO)

Strategic leadership for your wider security program.

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Benefits of EDR and XDR Monitoring

Turn your endpoint platform investment into active, around-the-clock protection.

More Value From Your Platform

Detections are reviewed and acted on, not left unread.

Fewer Blind Spots

Coverage and agent health gaps found and fixed.

Less Alert Noise

Tuning reduces false positives your team has to chase.

Faster Endpoint Containment

Compromised hosts isolated within agreed playbooks.

Benefits of 24×7 Managed SOC

Why Organizations Choose QRC

Recognized credentials and hands-on endpoint security operations support.

CERT-In Empanelled

Managed services backed by a CERT-In empanelled cybersecurity firm.

Platform-Agnostic Approach

We work with the EDR or XDR platform you already use, as agreed in scope.

Regulatory & Compliance Expertise

Experience across CERT-In, RBI, SEBI CSCRF, IRDAI, PCI DSS, and ISO 27001.

One Security Partner

Testing, monitoring, and compliance services from a single, accountable team.

Case Studies

Case Studies

How organizations have used QRC EDR and XDR monitoring to contain endpoint threats.

PCI Case Studies

EDR & XDR Resource Center

Guides and checklists for getting more from your endpoint detection platform.

Blog

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Toyota Breach-Aftermath of Data Breach Catastrophe

A couple of months ago,Toyota,leading manufacturer in automobile industry,was dealing with augmeent.

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Cyber Resilience For The Petrochemical Industry

The dynamics behind the cyber risks and cyber governance vary from industry to industry organization

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IRDAI Issues Revised Information and Cyber Security Guidelines’23

The Insurance Regulatory and Development Authority of India (IRDAI) recently issued revised Information and Cyber Security Guidelines “IRDAI Information and…

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Cyber Security Governance: Pathway to a Cyber Risk

In an organisation which does not have an exclusive cyber security governance program management.

Frequently Asked Questions

No. QRC monitors and responds on the EDR or XDR platform you already use. Supported platforms are confirmed during scoping.

EDR monitoring focuses on endpoints. XDR monitoring also covers the identity, email, cloud, or network signals your XDR platform correlates.

Only actions you authorize, such as isolating a host or stopping a process. Other actions are escalated to your team for approval.

Yes. Incident records and timelines are structured to support your CERT-In reporting obligations. Reporting responsibilities are agreed during onboarding.

Ready to Get More From Your EDR or XDR?

Discuss your platform, endpoints, and response requirements with our experts to define the right monitoring coverage.