MANAGED SECURITY SERVICES

Security Orchestration, Automation and Response (SOAR) Services

  • Playbooks designed around your response processes
  • Integration across your security and IT tools
  • Human approval where automation isn't appropriate
CERT-In

Empanelled Firm

Playbook

Design & Build

Human-in-the-Loop

Approval Points

Ongoing

Tuning & Support

What QRC SOAR Services Cover

Orchestration and automation across the tools and processes agreed during scoping.

Alert Enrichment

Automatically add threat intelligence, asset, and user context to alerts.

Triage Workflows

Route, deduplicate, and prioritize alerts for faster analyst decisions.

Phishing Response

Automate analysis of reported emails and related follow-up steps.

Containment Actions

Trigger host, account, or firewall actions with approval where required.

Tool Integrations

Connect SIEM, EDR, email, ticketing, and identity tools.

Case Management

Track incidents, evidence, and actions in one consistent workflow.

How QRC SOAR Services Work

A structured path from process review to automation that keeps improving.

Process Discovery
Process Discovery

Review current response processes, tools, and pain points.

Use Case Prioritization
Use Case Prioritization

Select playbooks with the highest time savings and lowest risk.

Playbook Design
Playbook Design

Define steps, decision points, and human approval gates.

Integration Build
Integration Build

Connect in-scope tools through available APIs and connectors.

Testing & Validation
Testing & Validation

Test playbooks safely before they run in production.

Deployment
Deployment

Roll out playbooks with runbooks and team handover.

Monitoring & Tuning
Monitoring & Tuning

Track playbook runs and adjust logic as threats and tools change.

Quarterly Review
Quarterly Review

Review automation outcomes and plan the next use cases.

Deliverables

Documented playbooks, working integrations, and reporting on automation outcomes.

Playbook Library

Playbook Library

Documented, tested playbooks with decision points and approval gates.

Integration Documentation

Integration Documentation

Connected tools, data flows, and configuration records.

Runbooks & Handover

Runbooks & Handover

Guidance for analysts on running and overriding playbooks.

Automation Reporting

Automation Reporting

Playbook runs, time saved, failures, and tuning actions.

Supporting Services

SOAR speeds up response. QRC's portfolio adds detection coverage and validation.

24×7 Managed SOC Services

24×7 Managed SOC Services

Continuous monitoring that feeds alerts into your automated workflows.

24×7 Managed SOC Services
Red Team Assessment

Red Team Assessment

Test whether detection and automated response hold up under realistic attacks.

Red Team Assessment
Virtual CISO (vCISO)

Virtual CISO (vCISO)

Strategic leadership to align automation with your security program.

Virtual CISO (vCISO)
Configuration Audits

Configuration Audits

Review configurations of the systems your playbooks act on.

Configuration Audits

Benefits of SOAR Services

Spend analyst time on judgement, not repetitive steps.

Faster Response

Routine enrichment and triage steps run in seconds, not minutes.

Consistent Handling

Every incident follows the same agreed process.

Reduced Analyst Fatigue

Repetitive tasks move to automation, with humans on key decisions.

Better Audit Trails

Every action is logged for review and compliance evidence.

Benefits of 24×7 Managed SOC

Why Organizations Choose QRC

Recognized credentials and practical security operations experience.

CERT-In Empanelled

Managed services backed by a CERT-In empanelled cybersecurity firm.

Safe Automation

Approval gates on high-impact actions, agreed with your team.

Regulatory & Compliance Expertise

Experience across CERT-In, RBI, SEBI CSCRF, IRDAI, PCI DSS, and ISO 27001.

One Security Partner

Testing, monitoring, and compliance services from a single, accountable team.

Case Studies

Case Studies

How security teams have used QRC SOAR services to respond faster and more consistently.

PCI Case Studies

SOAR Resource Center

Guides and templates for planning security automation that works.

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Cyber Security Governance: Pathway to a Cyber Risk

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Frequently Asked Questions

No. SOAR automates repeatable steps and routes decisions to analysts. High-impact actions keep human approval where you want it.

SOAR services are delivered on a platform you own or one agreed during scoping. Supported platforms and integrations are confirmed upfront.

Tools with available APIs or connectors, commonly SIEM, EDR, email security, identity, firewall, and ticketing systems.

Playbook runs are monitored and logic is tuned as threats, tools, and processes change, with regular reviews.

Ready to Automate the Repetitive Work?

Discuss your tools, response processes, and automation goals with our experts to define the right SOAR scope.